This paper investigates the role of non-clinical dimensions of care in patient satisfaction.
This paper considers how access to public sector healthcare in South Africa have been affected by the COVID-19 pandemic using three sources of evidence: the NIDS-CRAM (Coronavirus Rapid Mobile Survey) and MatCH (Maternal and Child Health) SMS survey together with routine health care utilisation data from the District Health Information System (DHIS).
Burger, R., Christian, C.S., Gerdtham, U.G., Haal, K., Hompashe, D.M., Smith, A. and Schutte, A.E., 2019. Use of simulated patients to assess hypertension case management at public healthcare facilities in South Africa. Journal of hypertension.
Smith, A., Burger, R. and Black, V., 2019. Demand-Side Causes and Covariates of Late Antenatal Care Access in Cape Town, South Africa. Maternal and child health journal, pp.1-10.
Christian, C., Gerdtham, U.G., Hompashe, D., Smith, A. and Burger, R., 2018. Measuring quality gaps in TB screening in South Africa using standardised patient analysis. International journal of environmental research and public health, 15(4), p.729.
Haal, K., Smith, A. and van Doorslaer, E., 2018. The rise and fall of mortality inequality in South Africa in the HIV era. SSM-population health, 5, pp.239-248.
Smith, A., Ranchod, S., Strugnell, D. and Wishnia, J., 2018. Human resources for health planning and National Health Insurance: the urgency and the opportunity. South African Health Review, 2018(1), pp.23-31.
Abstract Health-system responsiveness (HSR) measures the experience of health-system users in terms of the non-clinical aspects of the health system. This has been operationalized…